You’ve bought it but now it’s time to return it. Navigating post holiday returns isn’t easy for anyone. If you’re wondering if you can or can’t return the items you no longer want or need this holiday season, we’ve created this guide to holiday returns for 100 of the top retailers. Some retailers don’t have a specific return policy for holiday purchases but some do extend their return deadlines for items purchased during a certain time period leading up to the holidays. Unless otherwise stated items must be returned with a sales receipt. Always be sure to check online or with a sales associate to see if the item you’re returning has additional restrictions for returns.
Holiday Return Policies for 100 of The Top U.S. Stores
| Store | Date of Purchase Between | Holiday Return Policy | Return Policy | Items to Note |
|---|---|---|---|---|
| Abercrombie & Fitch | 60 days | Store credit after 60 days, no receipt or gift receipt | ||
| Academy | None | Return with gift receipt receives store credit | ||
| Adidas | 30 Days | No confirmation email gets store credit | ||
| Aeropostle | 60 Days | $7 will be deducted for online returns | ||
| Aldo | 60 Days | |||
| Amazon | 11/1-12/31 | 1/31/2020 | 30 Days | |
| American Eagle | Store credit for current price without receipt | |||
| Anthropology | 60 Days | |||
| Apple | 11/15-12/25 | 1/8/2020 | 14 Days | |
| Asos | 11/1-12/24 | 1/31/2020 | 28 Days | Store credit up to 45 days |
| AT&T Wireless | 11/29-12/19 | 1/2/2020 | 14 Days | |
| Banana Republic | 11/1-12/24 | 1/15/2020 or 45 days (whichever is later) | 45 Days | Gift receipts receive store credit |
| Barnes & Noble | 30 Days | Store credit for gift receipts up to 60 days | ||
| Bass Pro | 60 Days | Store credit without receipt | ||
| Bath & Body Works | None with receipt | |||
| BeBe | 11/15-12/25 | 1/15/2020 | 30 Days | |
| Bed Bath & Beyond | 180 Days | Without receipt store credit minus 20% | ||
| Belk | 180 Days | Store credit for lowest price of item in last 30 days after 180 days or without receipt | ||
| Best Buy | 11/1-12/31 | 1/14/2020 | Restrictions apply. See here. | |
| Boscovs | 90 Days | |||
| Brookstone | 30 Days | |||
| Buckle | 60 Days | |||
| Cabelas | 90 Days | Without receipt store credit at lowest price of item | ||
| Calvin Klein | 11/25-12/24 | 1/31/2020 | 30 Days | $9.95 processing fee will be charged for all returns |
| Camping World | 90 Days | |||
| Chicos | 60 Days | |||
| Coach | 11/13 | 1/15/2020 | 30 Days | Without receipt store credit for cost of item at lowest price of items over last 30 days |
| Columbia | 60 Days | Must be in original box, shipping cost of $6 | ||
| Cost Plus World Market | 60 Days | After 60 days store credit, no receipt store credit at lowest price of item over last 90 days | ||
| Costco | Electronics - 90 Days | |||
| Crate & Barrell | 90 Days | Store credit with gift receipt | ||
| Dell | 30 Days | Restocking fee of up to 15% can apply | ||
| Dick's Sporting Goods | 60 Days | Without receipt store credit at lowest price of item | ||
| Dillards | 30 Days | Must pay $8.50 for use of return label if returning online | ||
| Disney | 11/7-12/18 | 1/18/2020 | 30 Days | Returns with gift receipt store credit |
| DSW | 60 Days | After 60 days with receipt store credit, without receipt lowest price of current item | ||
| Eastbay | 90 Days | $6.99 fee may apply | ||
| Express | 60 Days | $6.99 will be deducted for return shipping on online orders | ||
| Foot Locker | 45 Days | $6.99 will be deducted for return shipping on online orders. | ||
| Forever 21 | 10/28-1/8/2020 | 1/8/2020 or 30 days whichever is later | Return shipping will be deducted from refund | |
| GameStop | 30 Days New Items, 7 Days Pre-Owned Items | Restrictions apply see here. | ||
| Gap | 11/1-12/24 | 1/15/2020 or 45 days (whichever is later) | 45 Days | Gift receipts receive store credit |
| Guess | 30 Days | Buyer pays return shipping cost | ||
| Hobby Lobby | 90 Days | Shipping and Handling will not be refunded for online orders | ||
| Hollister | 11/1-12/31 | 1/31 | 60 Days | No receipt returns receive the lowest price at which the merchandise has ever sold. |
| Home Depot | 90 Days | |||
| IKEA | 365 Days | Buyer pays return shipping cost | ||
| J.C. Penney | Restrictions apply see here. | |||
| Jet.com | 30 Days | Return fees may apply | ||
| Juicy Couture | All sales final, no returns | |||
| Kate Spade | 30 Days | Sale item must be returned within 14 days of purchase. | ||
| Kohls | 180 Days | Restrictions apply see here. | ||
| Levi's | 60 Days | With receipt full refund, without receipt store credit | ||
| LL Bean | 365 Days | Return shipping is $6.50 | ||
| LOFT | 30 Days | 30 days without receipt is store credit for current selling price of item, after 30 days with receipt is store credit for current selling price of item, gift receipts are store credit. | ||
| Lord & Taylor | 10/1-1/15/2020 | 1/15/2020 | 90 Days | Without receipt or after 90 days for store credit |
| Lowes | 90 Days | Returns without receipt will get store credit (at Lowes' discretion). | ||
| Lucky Brand | 30 Days | 31-60 days with receipt for store credit of current selling price of item, all returns without receipt will get store credit of current selling price of item | ||
| Macy's | 90 Days | Restrictions apply see here. | ||
| Michaels Stores | 180 Days | Without receipt store credit for lowest price of item in last 90 days | ||
| Neiman Marcus | 11/1-12/25 | 1/31/2020 | 30 Days | |
| New Balance | 11/1-12/25 | 1/31/2020 or 45 days whichever is longer | 45 Days | Gift receipts receive store credit |
| NFL Shop | 90 Days | $9.99 will be deducted from refund for return shipping | ||
| Nike | 11/1-1/6/2020 | 60 Days from Purchase | 30 Days | Without receipt store credit for lowest price of item |
| Nine West | 21 Days | Will be charged a $6.95 restocking fee for returns | ||
| Nordstrom | 10/30-12/17 | 1/31/2020 | 45 Days | |
| Old Navy | 11/1-12/24 | 1/15/2020 or 45 days (whichever is later) | 45 Days | Gift receipts receive store credit |
| Orvis | $6.95 will be deducted from refund for return shipping | |||
| Osh Kosh | 90 Days | Without receipt store credit for current selling price, buyer pays return shipping | ||
| Overstock.com | 11/1-12/31 | 1/31/2020 or 30 days which ever is later | 30 Days | Returns after 30 days eligible for partial refund |
| PacSun | 30 Days | Without receipt store credit for lowest price of item in last 30 days, $7 will be deducted from refund for return shipping | ||
| Pier 1 | 11/1-12/24 | 1/31/2020 or 45 days which ever is later | 45 Days | Without receipt store credit for current selling price, return shipping will be deducted from online purchases |
| Pottery Barn | 30 Days | 7 days for Quick Ship Upholstery Items | ||
| Quay | 15 days | Returns for full priced items only. A shipping charge of $5.00 will be deducted from your refund. | ||
| Ralph Lauren | 11/13-12/24 | 2/1/2020 | 30 Days | |
| Ray Ban | 11/4-12/31 | 100 Days | 45 Days | |
| Reebok | 30 Days | |||
| REI | 365 Days | 90 day policy for outdoor electronics, 30 day policy for used gear, buyer pays return shipping | ||
| Ross | 30 Days | Without receipt or after 30 days for store credit | ||
| Saks Fifth Avenue | 10/1 | 1/15/2020 | 30 Days | After 30 days store credit for item's current selling price |
| Sears | 11/1-12/244 | 1/31/2020 or 45 days (members only) which ever is greater | 30 Days | |
| sephora | 30 Days | 30-61 days store credit | ||
| Sunglasses Hut | 90 Days | No receipt store credit for lowest selling price of item | ||
| Sur La Table | 60 Days | Returns by mail will incur at $7.00 fee per shipment | ||
| Target | 90 Days | Restrictions apply see here. | ||
| TJ Maxx | 10/13-12/24 | 1/25/2020 | 30 Days | After 30 days or no receipt store credit |
| Tommy Hilfiger | 11/25-12/24 | 1/31/2020 | 30 Days | $6.00 will be deducted from refund for online returns |
| Tractor Supply Company | 30 Days | Without receipt or after 30 days requires manager approval and will receive store credit | ||
| Ulta | 60 Days | Without receipt store credit for lowest price in last 90 days | ||
| Urban Outfitter's | 30 Days | 30 days with receipt full refund, after 30 days or without receipt store credit for current retail price of item | ||
| Verizon | 11/28-12/31 | 1/15/2020 | 14 Days | $50 restocking fee applies |
| Victoria's Secret | 90 Days | After 90 days with receipt store credit of original purchase price, no receipt store credit of lowest price of item | ||
| Walgreens | 30 Days | Without receipt store credit at lowest advertised price | ||
| Walmart | 10/24-12/25 | 1/10/2020 (cell phones), 1/25/2020 | 90 Days | |
| Wayfair | 11/1-12/31 | 1/31/2020 | 30 Days | Buyer must pay return shipping |
| West Elm | 30 Days | Delivery fees are non-refundable | ||
| Williams-Sonoma | 30 Days | Delivery fees are non-refundable | ||
| Yankee Candle | ||||
| Zappos | 365 Days | |||
| Zulily | 11/11-12/20 | 1/31/2020 - Store Credit Only | 30 Days - Store Credit Only | An $8.95 shipping & handling fee may apply |